The Name Game: New Titles for Administrative Assistants

By Rocky White, CEO, The SyN Learning Institute   Since the term “secretary” went out of favor in the 1970s, organizations have been trying to find the right job title to describe an increasingly expansive role. Most widely used now is “administrative assistant,” but in today’s high-tech and customer-focused marketplace, the titles are changing again.…

Essential Management Skills For Office Professionals: How To Get Support For Your Ideas

This is the fifth in a series of nine blogs focusing on one of the eight modules in the Office Professionals Certificate Program developed by SyN. This one looks at an essential management skill that all office professionals need to be successful – how to get buy-in for their ideas. No matter what your title…

Interpersonal Skills – “She Ain’t Never Gonna Act Right.”

Dealing With Poor Interpersonal Skills This is the fourth in a series of nine blogs focusing on the new SyN Office Professionals Certificate Program. This one looks at interpersonal skills and how to deal with difficult people. Contact SyN  at www.speakersyouneed.com for more information.  One of my all-time-favorite lines from the TV show Designing Women…