Your Goal For 2015 – Increase Employee Engagement

How engaged are your employees? In the 2012 Global Workforce Study, Engagement at Risk: Driving Strong Performance in a Volatile Global Environment, conducted by Towers Watson, they found that: 35% of workers are engaged 22% are unsupported 17% are detached 26% are disengaged Engaged workers scored high in: believing in company goals, having an emotional…

The Ultimate Brand: Professionalism

This is the second in a series of nine blogs focusing on the new SyN Office Professionals Certificate Program. This one discusses creating a professional brand. The Ultimate Brand: Professionalism What brand are you projecting? You’ve heard the old phrase, “you are what you eat.” Well, personal brands for the office professional are like that…

Office Professionals: An Invisible Talent Source

This is the first blog in a nine-part series on developing Office Professionals. It introduces the new Office Professional Certificate Program developed by SyN. Note: 2014 Administrative Professionals Week is April 20-26 and Day is April 23. This is a worldwide celebration of all Office Professionals. There are more than 4.1 million secretaries and administrative…

Problem Solving: Get Out Of A Rut And On The Road To Success

How many times have we watched a fly repeatedly, frantically hurl itself against a window pane, trying to escape and reach the outside that seems so close? My guess is we’ve all watched this take place and thought to ourselves, “How can that fly be so stupid? It’s hitting its head against the glass, time…