Everyone Must Become A Leader

Leadership is a hot topic right now. But not for the usual reasons. In the past, employers chose some folks to get special training or assign expanded roles, so they could gain new skills and move up the ranks of the organization. This worked when organizations were hierarchical. But today, with flatter structures that look…

Essential Management Skills For Office Professionals: How To Get Support For Your Ideas

This is the fifth in a series of nine blogs focusing on one of the eight modules in the Office Professionals Certificate Program developed by SyN. This one looks at an essential management skill that all office professionals need to be successful – how to get buy-in for their ideas. No matter what your title…

Interpersonal Skills – “She Ain’t Never Gonna Act Right.”

Dealing With Poor Interpersonal Skills This is the fourth in a series of nine blogs focusing on the new SyN Office Professionals Certificate Program. This one looks at interpersonal skills and how to deal with difficult people. Contact SyN  at www.speakersyouneed.com for more information.  One of my all-time-favorite lines from the TV show Designing Women…

Better Business Writing: A Key Workplace Skill

This is the third in a series of nine blogs focusing on the new SyN Office Professionals Certificate Program. This one discusses better business writing. Contact SyN  at www.speakersyouneed.com for more information. Better Business Writing: A Key Workplace Skill The Argument For Good Business Writing Skills. HIOOC GT*$TRM T4TU CUL This could be an actual…

The Ultimate Brand: Professionalism

This is the second in a series of nine blogs focusing on the new SyN Office Professionals Certificate Program. This one discusses creating a professional brand. The Ultimate Brand: Professionalism What brand are you projecting? You’ve heard the old phrase, “you are what you eat.” Well, personal brands for the office professional are like that…

Office Professionals: An Invisible Talent Source

This is the first blog in a nine-part series on developing Office Professionals. It introduces the new Office Professional Certificate Program developed by SyN. Note: 2014 Administrative Professionals Week is April 20-26 and Day is April 23. This is a worldwide celebration of all Office Professionals. There are more than 4.1 million secretaries and administrative…

Problem Solving: Get Out Of A Rut And On The Road To Success

How many times have we watched a fly repeatedly, frantically hurl itself against a window pane, trying to escape and reach the outside that seems so close? My guess is we’ve all watched this take place and thought to ourselves, “How can that fly be so stupid? It’s hitting its head against the glass, time…