Have the Courage to Lead?

Leadership is a hot topic right now. But not for the usual reasons. In the past, employers chose some folks to get special training or assign expanded roles, so they could gain new skills and move up the ranks of the organization. This worked when organizations were hierarchical. But today, with flatter structures that look…

Interpersonal Skills

Dealing With Poor Interpersonal Skills This is the fourth in a series of nine blogs focusing on the new SyN Office Professionals Certificate Program. This one looks at interpersonal skills and how to deal with difficult people. Contact SyN  at www.speakersyouneed.com for more information.  Your Interpersonal Skills Coping Mechanisms No matter how much you’d like…

Office Professionals: An Invisible Talent Source

By: Rocky White Note: 2018 Administrative Professionals Week is April 23-27 and Day is April 25. This is a worldwide celebration of all Office Professionals.   There are more than 4.1 million secretaries and administrative professionals in the United States today, according to the U.S. Bureau of Labor Statistics, and 8.9 million in administrative support…

Problem Solving: Get Out Of A Rut And On The Road To Success

How many times have we watched a fly repeatedly, frantically hurl itself against a window pane, trying to escape and reach the outside that seems so close? My guess is we’ve all watched this take place and thought to ourselves, “How can that fly be so stupid? It’s hitting its head against the glass, time…

Change

Getting Employees Onboard For Change Change. Just the mere thought of dealing with an unknown and having to risk letting go of the old and familiar and taking on the new and unknown is scary. True, things could be better in the long run. But… there’s that nagging thought that things could also be worse.…