Have the Courage to Lead?

Leadership is a hot topic right now. But not for the usual reasons. In the past, employers chose some folks to get special training or assign expanded roles, so they could gain new skills and move up the ranks of the organization. This worked when organizations were hierarchical. But today, with flatter structures that look…

Details

Your Goal For 2015 – Increase Employee Engagement

How engaged are your employees? In the 2012 Global Workforce Study, Engagement at Risk: Driving Strong Performance in a Volatile Global Environment, conducted by Towers Watson, they found that: 35% of workers are engaged 22% are unsupported 17% are detached 26% are disengaged Engaged workers scored high in: believing in company goals, having an emotional…

Details

Essential Management Skills For Office Professionals: How To Get Support For Your Ideas

This is the fifth in a series of nine blogs focusing on one of the eight modules in the Office Professionals Certificate Program developed by SyN. This one looks at an essential management skill that all office professionals need to be successful – how to get buy-in for their ideas. No matter what your title…

Details

Interpersonal Skills – “She Ain’t Never Gonna Act Right.”

Dealing With Poor Interpersonal Skills This is the fourth in a series of nine blogs focusing on the new SyN Office Professionals Certificate Program. This one looks at interpersonal skills and how to deal with difficult people. Contact SyN  at www.speakersyouneed.com for more information.  One of my all-time-favorite lines from the TV show Designing Women…

Details

Better Business Writing: A Key Workplace Skill

This is the third in a series of nine blogs focusing on the new SyN Office Professionals Certificate Program. This one discusses better business writing. Contact SyN  at www.speakersyouneed.com for more information. Better Business Writing: A Key Workplace Skill The Argument For Good Business Writing Skills. HIOOC GT*$TRM T4TU CUL This could be an actual…

Details