Positive Feedback and the Selfie Culture

  Introducing brand new training programs for the 2018/2019 training period! These highly engaging, interactive programs combine skill-building for both business writing and email composition. Each may be offered separately as a full-day training (six-hours) and customized to meet your needs.   Mandy groaned as she walked out of the office. “I hate my job!”…

Details

Mid-Year and Year-End Evaluation Success:  It’s All about Feedback

It’s that time of the year: Mid-year evaluations! And it is the perfect time to examine what went right and what went wrong. And not just with employee performance, but with the process itself! If all went well, your employees and managers calmly met to discuss job performance and goals. Managers confidently confirmed employee qualities…

Details

Leadership at All Levels

  Speakers You Need (SyN) recently identified four key trends they are seeing in the Learning & Development industry this year. High on the list is the need to institute comprehensive leadership training at all levels within an organization.   SyN understands that developing and shaping leadership has long been viewed as a top-down requirement.…

Details

Embracing Diversity and Inclusion Through Training

  Nearly half of midsize companies offer or require some sort of diversity and inclusion training program, as do nearly all the Fortune 500. Over the years, the management of diversity and inclusion has evolved from a focus on compliance to strategic efforts with a demonstrated positive impact on an organization’s performance: increased employee engagement, greater employee…

Details

Sexual Harassment in the Workplace: What the Numbers Say

Sexual Harassment in the Workplace: What the Numbers Say A cultural shift demanding increased accountability for workplace sexual harassment has occurred in our country. Companies must not only understand the legal standards and liabilities related to sexual harassment in the workplace, they must seek to provide a comprehensive climate of awareness and education. A look…

Details

Sexual Harassment Training

Consider the optimism of sexual and other workplace harassment prevention training: Assuming your organization is obeying child labor laws, employees in the classroom are over 18 years of age. That means they’ve been functioning on the planet for at least 18 years. Do you really think 2 hours of harassment prevention training is going to…

Details

Better Business Writing: A Key Workplace Skill

Better Business Writing: A Key Workplace Skill By: Rocky White   The Argument For Good Business Writing Skills. HIOOC GT*$TRM T4TU CUL This could be an actual office text. Or this e-mail, “John and me went to see George. He don’t know about the changes.” And this one you never knew about, to a customer,…

Details

The Name Game: New Titles for Administrative Assistants

The Name Game: New Titles for Administrative Assistants By Rocky White, CEO, The SyN Learning Institute   Since the term “secretary” went out of favor in the 1970s, organizations have been trying to find the right job title to describe an increasingly expansive role. Most widely used now is “administrative assistant,” but in today’s high-tech…

Details

How Listening and Understanding Enhance Competitive Edge

By: Rocky White   Speakers you Need (SyN), an international learning and development firm, identified four top trends for the L&D industry in 2018, all pointing to the effort organizations need to undertake to empower employees to work at the highest level. It makes sense that the first trend focuses on the competitive advantage organizations…

Details