Module 1 - Resultant Skills Sets For Employees
-Better understand the impetus for organizational change by seeing the big picture and the effect global changes and technology are having on business.
-Relate to changes taking place within the organization by learning how power shifts are happening on a larger scale and affecting all businesses.
-Gain insight into the shift of the business focus to strategy, values, and relationships and how organizations must change to adapt to this new focus and why it is necessary to survive and thrive.
-See that the adjustments being asked of them are not personal, but related to a change in business strategy.
-Grasp the major changes taking place where people work, who these people are, how the work will be affected, and the new behaviors they must learn to create a successful outcome.
Module 2 - Developing Individuals For New Roles And Responsibilities
-Self-Assessments
-Identifying strengths and skill gaps
-Feedback
-360° assessments; projecting an image
Career Development – Training and succession planning
Coaching And Mentoring
Module 3 - Developing On-Site And Virtual Work Teams
Teams Across Generations; Teams Across Cultures
-Matching Talent To Roles/Functions; Rotating Leaders
-Creating Cohesive Virtual Teams
-Team Meetings And Communication
Module 4 - Thinking Skills Required Of Today’s Leaders
-Dealing With Change, Ambiguity, And Complexity
-Strategic Thinking
-Innovation (Products, Processes, And Communication)
-Creative Problem Solving
-Decision Making And And Risk Taking
Module 5 - People Skills – Interpersonal Influence: The Game Changer
-Motivation And Engagement
-Delegation And Follow-Up
-Conflict Resolution And Negotiation
-Building Trust And Confidence
Module 6 - Communication Skills: Your Competitive Edge
-The Communication Process
-Listening And Interpreting Non-Verbal Behavior
-Responding; Giving And Receiving Feedback
-Presentation Skills
-Communicating Across Time And Space
Module 7 - Writing For Results: Hitting The Mark Every Time
-Understanding Your Purpose And Audience
-Clear, Concise Messages That Get Read And Get Results
-Grammar And Style
-Technical Writing
-Writing Letters, Memos, E-Mail, And More
-Proofreading For Error-Free Documents
-Basics Of Graphic Design To Enhance Readability
Module 8 - Managing Tasks And Processes For Optimal Outcomes: Building Business Acumen
-Using Data And Metrics (Track And Measure)
-Budgets And Finances
-Organization And Time Management
-Planning And Goal Setting
-Project Management
Module 9 - Technology: Extending Your Outreach
Social Media – Internal And External Communication
-Collaborative Technologies
-Virtual Technologies
-Learning Technologies
Module 10 - Creating And Sustaining A High-Performance Organization
-Establishing A Continuous-Learning Environment
-Initiating A Culture Of Innovation
-Using Diversity As A Competitive Advantage
-Supporting A Team-Based And Collaborative Workplace