Everyone Must Become A Leader

Leadership is a hot topic right now. But not for the usual reasons. In the past, employers chose some folks to get special training or assign expanded roles, so they could gain new skills and move up the ranks of the organization. This worked when organizations were hierarchical. But today, with flatter structures that look…

Your Goal For 2015 – Increase Employee Engagement

How engaged are your employees? In the 2012 Global Workforce Study, Engagement at Risk: Driving Strong Performance in a Volatile Global Environment, conducted by Towers Watson, they found that: 35% of workers are engaged 22% are unsupported 17% are detached 26% are disengaged Engaged workers scored high in: believing in company goals, having an emotional…

Office Professionals: An Invisible Talent Source

This is the first blog in a nine-part series on developing Office Professionals. It introduces the new Office Professional Certificate Program developed by SyN. Note: 2014 Administrative Professionals Week is April 20-26 and Day is April 23. This is a worldwide celebration of all Office Professionals. There are more than 4.1 million secretaries and administrative…

Problem Solving: Get Out Of A Rut And On The Road To Success

How many times have we watched a fly repeatedly, frantically hurl itself against a window pane, trying to escape and reach the outside that seems so close? My guess is we’ve all watched this take place and thought to ourselves, “How can that fly be so stupid? It’s hitting its head against the glass, time…