Leadership is a hot topic right now. But not for the usual reasons. In the past, employers chose some folks to get special training or assign expanded roles, so they could gain new skills and move up the ranks of the organization. This worked when organizations were hierarchical. But today, with flatter structures that look…
How engaged are your employees? In the 2012 Global Workforce Study, Engagement at Risk: Driving Strong Performance in a Volatile Global Environment, conducted by Towers Watson, they found that: 35% of workers are engaged 22% are unsupported 17% are detached 26% are disengaged Engaged workers scored high in: believing in company goals, having an emotional…
Is That Your Phone Ringing? This past New Year’s Eve, Pope Francis called a small convent of five Carmelite nuns in Lucena, Spain. Instead of getting one of the nuns on the phone, he got an answering machine and had to leave a voice-mail message. Here is his message: “What are the nuns doing that…
Dealing With Poor Interpersonal Skills Your Interpersonal Skills Coping Mechanisms No matter how much you’d like to see them change, change is an inside job. Understand that wishing won’t make it so. It’s your interpersonal skills that need to change. Once you accept this fact, things will get easier because you won’t have false…
By: Rocky White Note: 2018 Administrative Professionals Week is April 23-27 and Day is April 25. This is a worldwide celebration of all Office Professionals. There are more than 4.1 million secretaries and administrative professionals in the United States today, according to the U.S. Bureau of Labor Statistics, and 8.9 million in administrative support…